Introduction

www.allseasonscroatia.com (hereafter referred to as “All Seasons Croatia”) is a direct booking website owned by Mediteranija j.d.o.o. which is a Croatian legal registered company, registered in Zaprešić, Croatia. Company identification number (OIB) is: 42730200200.

Privacy Policy

Mediteranija j.d.o.o. handles personal information from users of All Seasons Croatia with respect and confidentiality and according to the law – and takes all reasonable steps to ensure that personal information is stored securely and accurately.

This document contains detailed information about cookies and how personal data are processed. This privacy policy may be revised from time to time as we add new services, or in response to legal changes or commercial developments. Privacy policy changes will be posted on All Seasons Croatia.

Personal information used by Mediteranija j.d.o.o.

When registering, sending an inquiry or booking a holiday home through All Seasons Croatia, personal information such as name, phone number and email address will be saved in our database because Mediteranija j.d.o.o. needs to communicate important information such as booking confirmation, reservation and other booking related information.

When visiting or browsing All Seasons Croatia certain information, such as your IP address, which browser it´s being used, and information about the computer’s operating system, application version, language settings and pages that have been shown to users may be collected.

Personal information use

Personal information stored by Mediteranija j.d.o.o. will be used for the adequate function of All Seasons Croatia and the service provided, which includes, among others, the following purposes: bookings, inquiries, account administration, marketing activities, payments, sending communications, fraud detection and prevention, analytical purposes.

Personal data protection

Access to personally identifiable information is only given to internal staff of Mediteranija j.d.o.o. requiring the information to perform a specific job. Information will be retained for a reasonable period, or as long as legally required. To this extent, payments made through All Seasons Croatia are done via a third party secure certified payment provider and Mediteranija j.d.o.o. does not store the full credit card details and is not liable for errors or losses on payments or money transfers.

For the exercise of the legal rights to access, rectification, cancellation or opposition to the data treatment a written request by the data subject should be sent to the customer service department on following email info@allseasonscroatia.com.

In case that in the compliance of the commercial relationship, third parties personal data would be communicated to Mediteranija j.d.o.o. the user guarantees that he is authorised to communicate such data and that he has provided to the data subject with the relevant information related to his communication in compliance with the legal provisions in force. Should this not be the case the user will be responsible for any infringement or penalty that could be granted to the Mediteranija j.d.o.o. and could indemnify and keep it harmless in this respect.

Changes to company status

Mediteranija j.d.o.o. reserves the right to disclose the collected information to any new Owner for the event of entering into an ownership agreement with another business. Mediteranija j.d.o.o. will not otherwise disclose, sell, or distribute the information to any third party without permission – unless required to do so by law.

Use of Cookies

All Seasons Croatia uses cookies to allow the users to be recognized across pages, and also allow the choices of the user to be remembered. Cookies are used as well to simplify the signing-in procedure, keep track of monitor usage.

Types of used cookies

All Seasons Croatia uses the following types of cookies:

  • Technical cookies: These are strictly necessary cookies for an adequate function of All Seasons Croatia.
  • Performance cookies: These cookies collect information about how visitors use All Seasons Croatia. These cookies do not collect information that can identify a user of All Seasons Croatia. All information these cookies collect is anonymous and is only used to improve the performance of All Seasons Croatia. All Seasons Croatia uses these cookies: to remember the visitor searches and accommodation viewed, to get statistics about how visitors use All Seasons Croatia, e.g. the number of visitors to a page, identify any errors that occur so that Mediteranija j.d.o.o. can improve All Seasons Croatia.
  • Functionality cookies: These cookies allow All Seasons Croatia to remember the choices visitors make, such as the visitor´s username in order to provide enhanced and personalized features.

Use of third-party cookies

All Seasons Croatia uses third-party analytical/performance and tracking cookies.

Access to cookie data by third parties

Only Mediteranija j.d.o.o. has access to All Seasons Croatia cookies.

Length of time the cookies used remain active

The cookies used by All Seasons Croatia may have different lifespans. The maximum lifespan is 60 days from the last user´s visit to the website. Nevertheless cookies can be deleted from the browser at any moment by the link provided in the next section.

Removal of cookies

All Seasons Croatia cookies can be removed from the user’s browser.

Terms & Conditions

Mediteranija j.d.o.o. provides a website All Seasons Croatia through which owners or rental managers (hereafter referred to as “Homeowners”) can advertise holiday homes for rent, and through which users (hereafter referred to as “Travellers”) can view, search and make an inquiry or a booking on All Seasons Croatia.

Mediteranija j.d.o.o. is not the owner or rental manager of any of the holiday homes on All Seasons Croatia and act therefore only as intermediary. All booking contracts are agreed between the Homeowner and the Traveller, therefore Mediteranija j.d.o.o. is not liable to any breach of contract, financial losses or any other losses this may incur the Homeowner or the Traveller.

1. Personal use

All Seasons Croatia can only be used to view, read, search, book and enquire about holiday rental homes listed on All Seasons Croatia, with the purpose of renting a holiday home via All Seasons Croatia or browse articles and medias available on All Seasons Croatia.

Use of All Seasons Croatia for any purpose other than booking of a holiday rental home or browsing All Seasons Croatia is strictly prohibited. Content such as articles, videos, photos, descriptions, homeowner information etc., and software and design on All Seasons Croatia is property of Mediteranija j.d.o.o. Other than personal use, content may not be otherwise used or copied without the prior written approval of Mediteranija j.d.o.o.

2. Booking a holiday home on All Seasons Croatia

On All Seasons Croatia the Traveller is offered only one way of booking a holiday home. The Traveller sends an inquiry to the Homeowner and makes a booking directly with the Homeowner without Mediteranija j.d.o.o. being involved. The Traveller pays the Homeowner directly and agrees to the Homeowner’s policy and house rules.

Mediteranija j.d.o.o. is not a homeowner, rental manager or travel agency, therefore any agreement established to rent a holiday home on All Seasons Croatia is always agreed between the Traveller and the Homeowner. To this extent they both must be at least 18 years of age on the day the holiday home is advertised or booked.

3. Accuracy of information

Accurate updated holiday home description, prices, bookings and photos are the sole responsibility of the Homeowner. Mediteranija j.d.o.o. cannot guarantee the accuracy of rental prices, availability, photos or other information available on All Seasons Croatia. Therefore Mediteranija j.d.o.o. is not liable for errors, inaccuracies, misleading photographs, prices, availability, contact information, fraud or claims, made in the information supplied by the Homeowner of the holiday home on All Seasons Croatia.

All Seasons Croatia is an online platform owned by Mediteranija j.d.o.o. and Mediteranija j.d.o.o. is not inspecting the holiday homes on their physical location or meeting with the Homeowner. Mediteranija j.d.o.o. is not liable for any changes in ownership subsequent to the registration of the holiday home.

4. Liability

Use of All Seasons Croatia indicates that the Traveller agrees to release Mediteranija j.d.o.o. from any direct or indirect loss or damage in connection with but not limited to fraud, phishing, any breach of terms and conditions, accidents, strikes, lock-outs or disagreements with the Homeowner. Mediteranija j.d.o.o. cannot be held responsible for any losses or damages the Traveller may experience using All Seasons Croatia or staying in any of the holiday homes found or booked via All Seasons Croatia.

Mediteranija j.d.o.o. is not obliged to offer any refund or compensation for direct or indirect losses that neither the Traveller may have suffered from renting a holiday home on All Seasons Croatia nor the Homeowner may have suffered from renting out a holiday home on All Seasons Croatia. All Seasons Croatia as an online platform owned by Mediteranija j.d.o.o. acts only as intermediary so no rental contract or rental agreement can be made with All Seasons Croatia or Mediteranija j.d.o.o.

All Seasons Croatia may contain links to third-party websites or resources. By using All Seasons Croatia both the Traveller and the Homeowner acknowledge and agree that Mediteranija j.d.o.o. is not responsible or liable neither for the availability or accuracy of such websites or resources; nor the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Mediteranija j.d.o.o. of such websites or resources or the content, products, or services available from such websites or resources.

Mediteranija j.d.o.o. cannot be held liable to the Homeowner for any fraudulent, consequential, or indirect damages, including lost profits, however caused, on any theory of liability. The Homeowner is responsible for any loss a Traveller may experience if the Homeowner’s email account is hacked or maliciously manipulated in any way.

5. Personal data protection and privacy

When using All Seasons Croatia, some personal information shall be saved in our database. Personal data protection and cookies policy is explained with detailed in our Privacy Policy.

6. Miscellaneous

The original Croatian version of the Terms and Conditions and Privacy Policy have been translated into other languages. The translated version is a courtesy and office translation only and no rights can be derived from the translated versions. In the event of a dispute about the contents or interpretation of the said documents, or inconsistency or discrepancy between the Croatian version and any other language version of any of the said documents, the Croatian language version to the extent permitted by law shall apply, prevail and be conclusive.

If any provision of these Terms and Conditions is or becomes invalid, unenforceable or non-binding, the other provisions shall still remain in force.

7. Legal jurisdiction

Any dispute arising from the use of All Seasons Croatia shall be subject to Croatian law and it´s accepted the exclusive jurisdiction of Croatian courts in the city of Zagreb.

 

Terms and Conditions for Homeowners on All Seasons Croatia

In addition to the above terms, the following terms shall apply to the Homeowners.

8. Copyright

The Homeowner guarantees that he owns the copyright in the photographic and textual material supplied to All Seasons Croatia (hereinafter referred to as “the material”), or is authorized by the owner of the copyright to grant All Seasons Croatia and Mediteranija j.d.o.o. permission to use the material. The Homeowner understands that photographic or textual material from any part of All Seasons Croatia may not be reproduced without permission from the copyright owner.

The Homeowner grants All Seasons Croatia and Mediteranija j.d.o.o. a perpetual, royalty-free licence to use the material for promotional purposes. The Homeowner unconditionally indemnifies Mediteranija j.d.o.o. immediately on demand against any cost, loss, or liability (including legal representation costs) which Mediteranija j.d.o.o. may incur by any breach of copyright from use of the material.

9. Design and layout

Mediteranija j.d.o.o. cannot be held responsible for any loss, or damage, resulting from the design of layouts, or changes made to the photographs and text submitted on All Seasons Croatia by the Homeowner. Mediteranija j.d.o.o. reserves the right to set the final design layout of a holiday home advert on All Seasons Croatia, including the right to edit text, or amend layouts or photographs. Mediteranija j.d.o.o. also reserves the right to amend and edit text data entered on the online database of the Homeowner.

10. Accuracy of information

Mediteranija j.d.o.o. reserves the right to refuse any advertisement on All Seasons Croatia where the content fails to meet minimum requirements which are stated by Mediteranija j.d.o.o. on All Seasons Croatia online platform.

11. Rating System

Mediteranija j.d.o.o. reserves the right to implement a rating system intended for Travellers, in which they may assess the conditions and quality of holiday homes and Homeowners. This valuation would be totally free and Mediteranija j.d.o.o. cannot be made responsible for disclaims arising from the feedback, comments and suggestions made by any Traveller.

12. Advertising

Mediteranija j.d.o.o. reserves the right to insert advertising, or announcements referred to any sort of content on All Seasons Croatia, including advertising related to other similar holiday homes. Mediteranija j.d.o.o. declares that the use of this service is totally discretional, and Homeowners waive to file any damages claim, or other complaints or claims relating to any advertise published on All Seasons Croatia.

13. Multiple properties

A holiday home on All Seasons Croatia belongs to one holiday accommodation unit, not multiple units, nor should be represented as an example of holiday homes. Only one accommodation unit should be represented in a holiday home unless prior permission has been given. Mediteranija j.d.o.o. reserves the right to amend any holiday homes not in accordance with this policy.

14. Termination of an advert

If Mediteranija j.d.o.o. receives complaints from Travellers about a specific information on All Seasons Croatia, that is misrepresenting a holiday home, or its surroundings, or if Mediteranija j.d.o.o. repeatedly receive complaints about a Homeowner, or the Homeowner have materially breached this Terms and Conditions, or the Homeowner have behaved with misconduct or delivered inaccurate, fraudulent, outdated or incomplete information during the account registration, or violated applicable laws, regulations or third party rights, or if Mediteranija j.d.o.o. believes in bona fide that such action is reasonably necessary to protect the safety or property of other Homeowners or Travellers then Mediteranija j.d.o.o. reserves the right to remove the holiday home from All Seasons Croatia online platform and disable the account without notice, and retain payment.

If a Homeowner attempts to enter unsuitable material into the database, or repeatedly misuses the online system, Mediteranija j.d.o.o. reserves the right to reject any Homeowner or holiday home and will not be liable for any expense caused.

Otherwise, a Homeowner may remove the holiday home from All Seasons Croatia at any time. However, the Homeowner must honor all current and future booking agreements made with Travellers through All Seasons Croatia. Mediteranija j.d.o.o. does not offer refunds for holiday homes taken offline by the Homeowner or Mediteranija j.d.o.o.

15. Contact

To maintain a constant high level of service, Mediteranija j.d.o.o. requires all Homeowners to be available to respond quickly to inquiries by e-mail. Mediteranija j.d.o.o. reserves the right to suspend holiday home adverts of Homeowners who are unavailable for more than 72 hours.

16. External links

Links from a holiday home to any website or e-mail address other than All Seasons Croatia are only accepted if a link is sent back to All Seasons Croatia from the Homeowner’s website or blog or similar. If a Homeowner adds a link or e-mail address or company name without consent, re-adds a link or e-mail address or company name after removal or removes reciprocated links from their advert on All Seasons Croatia, Mediteranija j.d.o.o. reserves the right to remove the holiday home without refund.

17. Payment policy

Online credit card payments are processed through a third party payment provider over a fully encrypted SSL secure line.

Payments made through All Seasons Croatia are done via third party secure certified payment provider and Mediteranija j.d.o.o. does not store the full credit card details and is not liable for errors or losses on payments or money transfers.

Also, payments can be made by bank transfer using valid data given by Mediteranija j.d.o.o. in the last part of List-A-Property process on All Seasons Croatia.

18. Refund policy on the advertisement

Mediteranija j.d.o.o. through All Seasons Croatia provides an advertising service rather than a physical product. Mediteranija j.d.o.o. does not offer a refund or compensation for adverts which are expired. Mediteranija j.d.o.o. does not give any refund or compensation if the Homeowner experiences any losses such as bookings, money, damages or similar relation to any booking of the Homeowner´s holiday home.

19. Modifications to pricing and conditions

Mediteranija j.d.o.o. reserves the right to change the prices and conditions to services offered through All Seasons Croatia without notice. Changes to prices will be applicable immediately and Homeowners will be notified on All Seasons Croatia online platform.

20. Additional conditions

Mediteranija j.d.o.o. reserves the right, at its sole discretion, to modify All Seasons Croatia online platform, services or to modify this Terms and Conditions at any time and without prior notice. If Mediteranija j.d.o.o. modifies this Terms and Conditions, these modifications will be posted on All Seasons Croatia. By continuing to access or use All Seasons Croatia or services after Mediteranija j.d.o.o. has posted a modification, Homeowners and Travellers shall indicate their acceptance to be bound by the modified Terms and Conditions.

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